What's not included in pricing..The price includes everything, however, if we have to deliver event tickets we pass the costs of the courier and the tickets on to the customer |
We are here to assist with whatever helps you to make your trip better.The service is meant to assist you but not replace your own planning. We're happy to make recommendations but we feel that your day to day schedule is best decided by you. |
We are independent, no kickbacks from anyone.The concierge service is 100% independent. We do not get kickbacks from any of the places we recommend. |
Humans!It’s a concierge, not magic 😅 We'll do our level best to get you the right place, but might not work out! We can not guarantee you'll like the place we recommend (or even the place you picked yourself). We will always do our best. |
We cannot guarantee availability.Using our service doesn't guarantee entry or reservations at any establishment. If we can't make a reservation we'll suggest an alternative. |
Make reservations ahead of time.Last minute reservations are harder. We ask you to ideally inform us in advance. We also understand that things come up late, so we'll try our best. |
No-shows: be aware !Certain restaurants require a credit card to make a reservation. In these cases we will ask you for your card. In case of a no-show, some restaurants charge a fee in Korea, for some (typically) high end restaurants this could be 100% of the meal, unless canceled way in advance! We'll advise you of the policy in these cases. |
Did we mention, we are human :)You are interacting with humans, not (ai) bots. Our humans will use whichever tools are available to them, so that you don't have to. |
We are a work in progress.By using our service, you agree to consume it "as is". |